Terms & Conditions – CoopCraft
By accessing or using CoopCraft, you agree to comply with the following Terms & Conditions.
1. Platform Nature
CoopCraft is a multi-vendor marketplace platform connecting artisans, sellers, and buyers.
2. User Accounts
Users must provide accurate information while registering and are responsible for maintaining account confidentiality.
3. Vendor Responsibilities
Vendors are responsible for:
- Product authenticity
- Accurate descriptions and pricing
- Timely shipping and delivery
- Compliance with applicable laws
4. Orders & Payments
Orders are confirmed only after successful payment authorization. CoopCraft reserves the right to cancel suspicious or fraudulent orders.
5. Shipping & Delivery
Estimated delivery timelines may vary depending on vendor location and courier services.
6. Returns & Refunds
Return/refund eligibility depends on product category and vendor policy. Damaged or incorrect products should be reported within the specified period.
7. Intellectual Property
All website content including logos, graphics, design, and branding belong to CoopCraft or respective owners.
8. Prohibited Activities
Users must not:
- Misuse the platform
- Upload false information
- Attempt unauthorized access
- Violate applicable laws
9. Limitation of Liability
CoopCraft shall not be held liable for indirect losses, vendor disputes, courier delays, or third-party service interruptions.
10. Termination
We reserve the right to suspend or terminate accounts violating these terms.
11. Changes to Terms
CoopCraft may update these terms anytime without prior notice.
12. Governing Law
These terms shall be governed by the laws of India.